Insurance Processing Information

Inpatient, Outpatient and Provider Based Services

Ridgeview will process claims on your behalf to all involved health care insurers. All necessary and required information must be provided, as well as any required assignments or authorizations. Supplementary and secondary insurance coverage will also be filed. The staff will maintain communication with all payers to ensure prompt and appropriate claim resolution. If, however, payment is not received within 45 days from all known third party payers, the patient may be billed for services provided.

The Social Services staff is available to provide information to hospitalized patients regarding financial eligibility for Medical Assistance and our Community Care program.

Billing Request

Ridgeview will submit all covered services to your health insurance. If you wish to receive an itemized bill of your services, contact our billing department at 952-442-8060 or 800-967-4620. Leave a message with your name, visit ID and patient’s birthdate. The itemized bill should arrive within 10 days of your request.

Prepayment Requirements

Prepayment of anticipated charges may be required in cases of no insurance or for certain services such as cosmetic surgery and non-covered procedures. Patients will be contacted by an account representative for prepayment of services.

Self Payment Requirements

An uninsured discount will be applied to all self-pay accounts at the current discount rate for applicants that meet the qualifications.

If you are unable to make full payment of the account balance, a reasonable monthly payment arrangement may be made between the responsible party and a Ridgeview Account Representative.

Patient Responsibilities

Patients are expected to provide current, complete and accurate insurance information. Payment of self-pay balances is due promptly upon billing. This includes balances not covered by insurance.

Copayments are due at the time of service.

If your financial situation makes it difficult or impossible for you to pay for your health care services, you may apply for Ridgeview’s Community Care program. Applications are available upon request. Ask for an application by calling 952-442-8054.

Hours and Services

Account representatives are available in Patient Financial Services during regular business hours, 8 a.m. to 4:30 p.m., Monday through Friday. The office is closed on weekends and holidays.

An account representatives can answer questions about your account. If you have questions about a claim that has been processed by your insurance carrier, please contact your insurance company directly.

Account representatives do not read or interpret insurance policies, although they are willing to assist in verifying coverages and requirements. To reach an account representative, please refer to the telephone numbers listed below.

Ridgeview accepts online payments via credit/debit card, FSA/HSA credit card or electronic check. Visit the Online Payment page for more information.

Ridgeview Patient Financial Services
Toll-Free:  800-967-4620
Fax:  952-442-8052

Additional Billings

Physician services are billed separately from the hospital. This includes Ridgeview clinic providers, radiologists, anesthesiologists, pathologists and Ridgeview CRNAs. Addresses and telephone numbers for these physicians are:

Consulting Radiologists
1221 Nicollet Mall, Suite 600
Minneapolis, MN 55403

Ridgeview Anesthesia Associates, P.A.
14700 28th Avenue North, Suite 20
Plymouth, MN 55447

Ridgeview CRNAs
14700 28th Avenue North, Suite 20
Plymouth, MN 55447

HealthPartners (Pathology)
P.O. Box 9158
Minneapolis, MN 55480

Ridgeview Clinics
500 South Maple Street
Waconia, MN  55387

Pay Your Bill Online

Ridgeview partners with SECUREPAY® to give you a simple, secure way to pay your medical bill online.