Tools to fit your life
How technology enhances your health care

From ordering groceries online to streaming your favorite shows, technology has transformed how we navigate daily life, and health care is no different. At Ridgeview, tools like MyChart and virtual care services make it easier to access the care you need, when you need it, where you need it. These technology advancements are designed to fit into your busy life, giving you more time to focus on what matters most — your health and well-being.

Care and access to meet you where you are

As technology evolves, so does the way we deliver care. In 2024, Ridgeview expanded its virtual care services to include greater access to face-to-face video visits for many primary and specialty care providers, as well as on-demand virtual urgent care.

“At Ridgeview, our goal is to bring forward the best online tools available to make engaging with your health care easy and convenient,” Andrew Kester, Chief Information Officer, Ridgeview, said.

With care options available in a virtual setting, you can meet your provider from home, at work or on the go via your personal device. Whether you’re managing a minor illness or checking in after a procedure, virtual visits ease the burden of having to travel or take time off of work to receive care.

Manage your care with MyChart

MyChart gives you 24/7 access to your medical records, making it easier to manage your health at your convenience. From checking test results and viewing after-visit summaries to scheduling appointments or requesting prescription refills, managing your care has never been easier.

“We strive to prioritize and offer features that are the highest value to our patients, and MyChart is a fantastic tool to help patients be directly involved with their care,” Kester said. “From an accessibility standpoint, the platform is very intuitive and user friendly.”

MyChart offers many useful features to help streamline your care and connection to Ridgeview, including:

• Managing appointments: Established patients (meaning those who have received care at Ridgeview in the past three years) with a MyChart account can conveniently schedule, request or cancel appointments with most primary and specialty care providers.
• Connecting with your care team: Using your MyChart account, you can send a secure message directly to your care team and get the answers you need quickly.
• Self-triaging using the symptom checker: It can be difficult to determine the best plan of care when you aren’t feeling well. By answering a series of questions regarding your symptoms, the self-triage feature will help guide you to the appropriate care option — including whether a virtual or in-person urgent care visit or scheduled appointment with your provider is best.
• Caring for the whole family: For families, MyChart gives you the ability to stay on top of everyone’s appointments, immunizations, medications and more — all from your account.

Your care, your way

Technology isn’t just changing health care — it’s changing how we care for ourselves. Tools like virtual care and MyChart bring convenience, connection and comfort into the health care experience, allowing you to take a more active role in your well-being. Learn more about Ridgeview's virtual care services.