Video Visits
Face-to-face video visits are similar to an in-person visit where your provider will ask questions, perform an exam and provide treatment. At Ridgeview, video visits are available for several appointment types including urgent care and visits with your primary care provider and several specialty care providers.
Virtual Urgent Care
Virtual urgent care is available Monday through Friday, 8 a.m. to 8 p.m., and Saturday and Sunday, 8 a.m. to 5 p.m. (not available on holidays).
Begin your visit now
Although you do not need a MyChart account for this visit option, having an account will ensure you have full access to valuable MyChart features, such as appointment reminders, direct communication with your provider, and quick access to your test results and after-visit summaries. Sign up for MyChart for a seamless patient experience.
- Patients must be 12 weeks of age or older.
- Patients must be located in Minnesota at the time of a visit to receive care.
Virtual Primary and Specialty Care
Scheduled video visits are available with primary care and several specialty care providers. If you are unable to self-schedule or prefer assistance, please contact any Ridgeview Clinics location to schedule your visit.
- Patients must be located in Minnesota at the time of the visit to receive care.
- To schedule an appointment for a child or other family member, appropriate proxy authorization must be established.
Schedule an appointment
Are Video Visits Covered by Insurance?
Video visits are billed and covered in the same way as in-person office visits. Your insurance company will likely cover your visit at the same rate as an office visit. Please contact your insurance company directly to confirm coverage.
If you need technical assistance, please call 833-509-1433.
