Photo of Ridgeview Urgent Care provider examining a child's ears

Urgent Care

When you're not feeling well and want care now, consider visiting one of four Ridgeview Urgent Care locations for non-emergency treatment.

What is appropriate for Urgent Care?

Urgent Care services are medically necessary services that are required for an illness or injury that would not result in further disability or death if not treated immediately, but require professional attention and generally need to be evaluated within 24 hours. Trained triage personnel will ensure that you get the most appropriate evaluation in urgent care or the emergency department.

Understanding Urgent Care and Emergency Care at Ridgeview

Q. What's the difference between being an "Urgent Care" patient or "Emergency" patient?

A. Ridgeview Urgent Care is offered without an appointment for patients ages 12 weeks and older for a variety of minor illnesses and injuries. Select X-rays and blood tests may be performed. Patients are “Emergency” patients when they have symptoms that require major testing and decision-making to rule out a serious injury or illness. They require specialized staff to provide care and interpret data to make a diagnosis. When you’re not feeling well and want care now, consider visiting one of four Ridgeview Urgent Care locations for non-emergency treatment.

Q. What is appropriate for Urgent Care?

A. Urgent Care services are medically necessary services that are required for an illness or injury that would not result in further disability or death if not treated immediately, but require professional attention and generally need to be evaluated within 24 hours. Trained triage personnel will ensure that you get the most appropriate evaluation in Urgent Care or the Emergency Department.

Q. Can I be seen in Ridgeview’s Urgent Care for abdominal pain?

A. If you come to Ridgeview for abdominal pain, you will be seen as an Emergency Department patient. Abdominal pain typically requires specialized clinical decision-making to rule out significant illness.

Q. Can I get a physical/annual exam in Urgent Care?

A. No, physicals are not performed at Ridgeview Urgent Care. Please see your primary care provider for annual exams.

Q. Will I be billed for Urgent Care AND Emergency care?

A. If you go to a retail clinic or primary care clinic first, and then are sent to a Ridgeview Emergency Department, you will receive a bill from that clinic and a bill from Ridgeview Emergency Department.

Q. Can I pay my bill at the time of service?

A. No. However, you may be asked to pay your co-pay. You will be billed for your visit after the charges have been submitted to your insurance.

Urgent Care Conditions

We offer Urgent Care without an appointment for patients age 12 weeks and older for a variety of conditions:

  • Minor Allergic Reactions, Rashes, Burns, Insect stings, or Skin Infections
  • Minor Injuries such as Cuts, Abrasions, Bruises
  • Sprains, Strains, Minor Orthopedic Injuries
  • Fever
  • Minor Eye Injury/Irritation
  • Ear Pain
  • Seasonal Allergies/Sinus Congestion
  • Toothache
  • Sore Throat
  • Cough/Mild Wheezing
  • Nausea/Vomiting/Diarrhea
  • Urinary/Vaginal symptoms
  • Simple Foreign Body Removal (Skin, Eyes, Ears, Nose)
  • COVID/Influenza Testing
  • Pregnancy Testing without abdominal pain or heavy bleeding

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