Visitor restrictions  for all Ridgeview Hospitals and Clinics 

To keep our patients, team members and community safe, Ridgeview has revised its visitor guidelines due to the progression of coronavirus (COVID-19). There may be some areas that must further restrict visitors.

Adult Inpatient, Emergency Department, Surgical and Procedural Areas:
  • One visitor/support per patient, per day (one consistent visitor throughout the stay)
    • Inpatient visitors will be restricted to visiting hours
    • Inpatient visiting hours are currently restricted to the hours from 9 a.m. through 6:30 p.m.
    • Under most circumstances, visitors are not allowed to stay overnight
  • No visitors allowed if the patient is a confirmed COVID-19 or patients suspected of having COVID-19 except for compassionate care on a case-by-case basis
Obstetrics, Pediatrics and Neonatal Care Units: (NCU)
  • NCU, Pediatrics and Birthing Center do not have restricted visiting hours
  • For NCU – well, guardians are welcome at all times and not considered visitors
  • For pediatric patients (less than 18 years of age) – two parents or legal guardians only. No other children permitted
  • For labor and delivery – one healthy support person (spouse, partner, doula)
    • Exceptions are made in obstetrics for confirmed COVID-19 or symptomatic patients suspected of having COVID-19
Outpatient/Clinic:
  • Only when necessary, one person (legal guardian, parent of a minor, health care decision-maker, or designated support person for someone with a disability) may escort a patient to their outpatient/clinic appointment
Guidelines for all visitors/support persons:
  • The support person/visitor should be the same person who is essential for the physical and mental wellbeing of the patient
  • Designated person is identified by patient
  • Must be 18 years of age or older and healthy
  • Will be screened for fever and signs of illness upon arrival (visitors are not allowed who screen positive)

COVID-19 evaluation and testing available at five Ridgeview locations

Ridgeview is offering COVID-19 evaluation and testing for any symptomatic persons age 12 and older (testing for patients under age 12 may be performed if considered appropriate by the provider). Appointment and walk-in options are available. To schedule an appointment, call Ridgeview's COVID-19 Call Center at 952-442-7811. Patients requesting evaluation and testing will be referred to one of the designated testing locations listed below. Established patients seeking Antibody testing should contact their regular provider.

Ridgeview Belle Plaine Clinic
Testing hours: Monday through Friday, 8 a.m. to 4 p.m.

Ridgeview Delano Clinic
Testing hours: Monday through Friday, 8:30 a.m. to 12:30 p.m.

Ridgeview Excelsior Clinic
Testing hours: Monday through Friday, 8 a.m. to 5 p.m.

Urgent Care at Ridgeview Le Sueur Medical Center
Testing hours: Seven days a week, 10 a.m. to 5 p.m.

Urgent Care at Ridgeview Sibley Medical Center
Testing hours: Seven days a week, 9 a.m. to 2 p.m.

Ridgeview eCare

Free online COVID-19 screening available on Ridgeview eCare.

Ways you can help

MDH

Minnesota Department of Health

CDC

Centers for Disease Control

Minnesota Helpline

Questions about COVID-19? Call the Minnesota Helpline at 651-297-1304 or 1-800-657-3504 Monday through Friday, 9 a.m. to 4 p.m.