Ridgeview recognized by Consumer Reports; scores high on patient safety

Waconia, Minn.—Jan. 15, 2015—Ridgeview Medical Center was listed in the February 2015 Consumer Reports magazine as one of the top 32 hospitals nationwide for patient safety. Consumer Reports recognized the top—and lowest scoring—hospitals following its recent analysis of patient experience data from 2,591 hospitals nationwide for high safety scores and doctor– and nurse–patient communication. Ridgeview’s score of 65 placed it in the top 32 hospitals in the United States.

The study of patients’ perception of their care in the hospital and the safety of the hospital were two categories scored in Consumer Reports ratings. According to the study, an analysis of the data found that higher patient-experience scores and higher hospital safety scores are linked. The average safety score in the report was 51.

According to the report, safety scores are based on factors such as mortality rates, infection rates and hospital readmissions. Patient-experience scores include doctor– and nurse–patient communication, communication about discharge and patients’ overall impression of the hospital. The higher-scoring hospitals received a safety score higher than 60, earned the two highest ratings in at least eight of nine patient-experience measures and did not get a low score in any of them. Scores were based on January 2014 data from the Center for Medicare & Medicaid Services. 

“Ridgeview’s highest priority is the care and safety of our patients,” said Robert Stevens, president and CEO, Ridgeview Medical Center. “On behalf of Ridgeview, I am extremely proud of this recognition. Our medical staff, nurses and employees work very hard every day to ensure our patients have outstanding care and the best possible experience. We are committed to continuous quality improvement, including implementing ‘best practices’ to make care even safer for our patients.”

For more information about the Consumer Reports rankings, visit http://www.consumerreports.org/cro/2012/10/how-we-rate-hospitals/index.htm.

About Ridgeview Medical Center         

Ridgeview Medical Center is an independent, nonprofit, regional health care system located just 35 minutes west of Minneapolis on Highway 5. Its network includes two hospitals—located in Waconia and Arlington—a multitude of primary and specialty care clinics, emergency services and specialty programs, and Two Twelve Medical Center in Chaska—a free-standing 24/7 emergency and urgent care facility with multispecialty clinics and services. For more information, visit www.ridgeviewmedical.org or www.twotwelvemedical.org.