Ridgeview among the top 5% in the nation, recognized as one of Healthgrades 2013 Outstanding Patient Experience Award™ recipients

WACONIA, Minn.—June 13, 2013—Ridgeview Medical Center has been named one of a select group of hospitals identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, as measured by Healthgrades, the leading online resource that helps consumers search, evaluate, compare, and connect with physicians and hospitals.

Ridgeview was one of 17 hospitals in Minnesota to receive the Outstanding Patient Experience Award in 2013. This is the sixth consecutive year Ridgeview has received this award.

To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, a hospital must have met the clinical quality threshold for this award and have data for a minimum number of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys:

  • Clinical Quality Threshold—Ridgeview ranked among the top 80 percent of hospitals in the nation for clinical quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using Medicare data.
  • Minimum Number of HCAHPS Surveys—Ridgeview had data for at least 100 HCAHPS surveys to reliably assess performance.

“Being recognized once again as one of the nation’s top performers for patient satisfaction is very rewarding,” said Robert Stevens, Ridgeview president and CEO. “Patients continue to tell us that the Ridgeview experience is remarkably different from what they encounter elsewhere. They continue to choose Ridgeview for the kindness, compassion and intuition that is fundamental in everything we do.”

“As hospitals continue to struggle with the delivery of high-quality, safe care in the face of mounting financial and regulatory pressures, the hospitals who have achieved Healthgrades 2013 Outstanding Patient Experience Award stand above the rest in terms of providing the most positive experience for patients during their hospital stay,” said Evan Marks, executive vice president, Informatics and Strategy at Healthgrades. “This exceptional performance reflects a commitment to superior quality of clinical care.”


About Ridgeview Medical Center
Ridgeview Medical Center is an independent, regional health care network serving the west-metro area. Its award-winning network includes the Waconia-based acute care hospital, numerous primary and specialty care clinics, emergency services, specialty programs and Two Twelve Medical Center in Chaska. For more information about Ridgeview Medical Center and its clinics, visit www.ridgeviewmedical.org.

About Healthgrades
Healthgrades, headquartered in Denver, Colorado, is the leading online resource for comprehensive information about physicians and hospitals. More than 225 million consumers use the Healthgrades websites to search, evaluate, compare, and connect with physicians and hospitals that best meet their treatment needs. Consumers are empowered through use of the Healthgrades proprietary information about clinical outcomes, satisfaction, safety, and health conditions to make more informed health care decisions and take action. For more information, please visit www.healthgrades.com and www.bettermedicine.com.